Your privacy
Privacy Policy
Last updated: October 12, 2026
Information used
The store may process contact, billing, delivery, order, payment-status, account, support, warranty, device, browser, cookie and consent information needed to operate and secure the service.
Purposes
Information may be used to provide orders and support, prevent fraud, secure the website, meet legal obligations, improve performance and send marketing only when a lawful basis exists.
Service providers and transfers
Hosting, commerce, payment, email, security, fulfilment and carrier providers receive only the data needed for their role. Where data crosses borders, GREATIC uses safeguards required by applicable law.
Retention, security and rights
Data should be kept only as long as needed for orders, support, warranty, tax, accounting, security, disputes and legal obligations. Depending on location, users may have access, correction, deletion, restriction, portability, objection, consent-withdrawal and complaint rights.
Children and requests
The store is not directed to children. Privacy requests may require proportionate identity verification before information is disclosed or deleted.
Optional sign-in with Google or Facebook
Where these sign-in options are available, you can choose Google or Facebook to create or sign in to your GREATIC account. Social sign-in is optional. You can use email instead, and guest checkout remains available.
When you authorise a provider to share your information, GREATIC may receive your name, email address and profile picture, depending on the information the provider makes available. We also store the provider's account identifier to connect that sign-in method to your GREATIC customer account. These details are used to create and manage your account and sign-in. Review the provider's permission screen before you continue.
During sign-in, temporary authorisation information is used to verify the connection with your chosen provider. You sign in through that provider; do not send GREATIC your Google or Facebook password or a verification code.
Account and data deletion requests
To request deletion of your GREATIC account and its social sign-in connection, email info@greatic.net from the email address associated with your GREATIC account. Use the subject GREATIC account deletion request, and tell us which account you want removed. Do not include a password, verification code or payment-card details.
If you cannot send the request from that address, contact us for help. We may request proportionate information to verify that you are entitled to make the request before deleting or disclosing account data.
Some records may need to be retained for orders, tax, accounting, security, disputes or other legal obligations, as described in the retention section of this Privacy Policy. A deletion request is not a promise that every record will be removed immediately.
Deleting your GREATIC account does not delete your Google or Facebook account. For a request concerning data held by GREATIC, contact us directly rather than relying on changes to your provider's account settings.