Free standard shipping · 10-20 business days 30-day return request window One-year limited warranty

Contact GREATIC

GREATIC smart mug product, order and after-sales support.

Send the product model, order number when available, and a clear description. Attach photos or video for a product or parcel issue.

01

Product questions

Capacity, temperature, setup, compatibility and care.

02

Order help

Address corrections, tracking, damage or missing parcels.

info@greatic.net
03

Returns & warranty

Eligibility review, troubleshooting and next-step instructions.

Direct support

info@greatic.net

Send us a message anytime. The GREATIC team will respond as soon as possible.

GREATIC contact details

Brand support in San Jose, California.

GREATIC
600 Epic Way, Unit 581
San Jose, CA 95134, USA
+1 310 737 8868
info@greatic.net